General terms and Conditions

Mario Wolf

Status 01/2021

1. participants, participation

Participation is open to all persons of legal age who meet the mental and physical requirements of the activity. Participants under the age of 18 may take part with the written and signed permission of a parent or guardian.

In the case of previous health problems or bookings that place special demands on physical condition and fitness, a check of the participant's own state of health must be obtained from the family doctor prior to the tour.

Health questionnaires must be completed truthfully.

Participation in all of Mario Wolf's activities is always voluntary and at the participant's own risk!

2. Execution

The instructions of the leader are to be followed. In principle, the laws and regulations of the country of stay, nature conservation and environmental protection are to be followed.

Participants must inform the responsible leader immediately of any illnesses or injuries, naming the circumstances and witnesses. Participants are responsible for their equipment. If a participant's equipment is missing or unsuitable at the start of the tour, the responsible leader is entitled to exclude the participant from the tour at his own discretion. Any costs resulting from this are to be borne by the participant. All documents that are required by the contract, the law and the invitation to tender in order to carry out an activity must be available at the start of the activity.  If, before or during the event, it is not possible to carry out the event safely and in accordance with the invitation to tender, Mario Wolf or the leader of the event shall be entitled and obliged to cancel the event, to cancel it at short notice, to relocate it, to change the venue or to change the schedule. This may be due to dangers or circumstances such as deteriorating weather and environmental conditions, political unrest, criminal acts, limited capacity of the participants or assistance. There is no right to compensation in this case.

3. performance

The services listed in the registration confirmation are binding. Changes to the scope of services must be made in writing and accepted by both contracting parties. If accidents, illnesses of participants or the leader require changes in the schedule, locations, processes and contents, this shall have priority. Decisions made by Mario Wolf in this regard do not require approval. Any necessary changes resulting from this shall not constitute a defect for which the organiser is responsible or a reason for reimbursement of costs.   

4. Conclusion of contract

With your registration you offer us the binding conclusion of a contract. This registration can be made in writing, by telephone, by email or in person. The contract shall be deemed to have been concluded in a legally binding manner for both parties upon written confirmation by Mario Wolf.

All information, contracts and revocations sent by e-mail are deemed to have been made in writing.  

5. payment

10 days after conclusion of the contract (receipt of the confirmation of registration from Mario Wolf, a deposit of 25% of the price of the undertaking is due. This is to be transferred to the account stated in the confirmation: The remaining amount is due 14 days before the start of the activity.  

If payment is made too late, the place can be allocated without prior consultation. Partial payments already made will be refunded within 30 calendar days of receipt of the cancellation notice, minus a work allowance of 10%, at least € 25, for planning and preparation work already carried out.

Other payment modalities can be agreed in writing.

6. Withdrawal and cancellation

You can withdraw from the booking at any time. Cancellation of a booked undertaking is only possible in writing and is valid from the date of receipt by Mario Wolf. In the event of withdrawal by the participant, we will charge the following cancellation fees:

Up to 30 days before the start 0% of the price.

Up to 14 days before the start of the tour: 50% of the price.

In the event of non-appearance at the start of the activity

without written cancellation: 100% of the price.

We recommend that you take out travel insurance.

Mario Wolf reserves the right to cancel an excursion two weeks before the start of the excursion if the required minimum number of participants has not been reached.

Mario Wolf can also interrupt or cancel the tour at any time due to circumstances that could endanger the safety of the participants.

In such a case, the participants are entitled to a substitute event, unless they have caused such a danger or disruption to the course by their behaviour. In this case we are entitled to cancel the contract immediately.  

7. Liability

Mario Wolf is only liable for any damage to property/persons/assets/environment within the scope of the existing public liability insurance. 

Mario Wolf accepts no liability for damage, transport damage, loss, pollution, theft, wear and tear to the participants' private equipment / possessions during the activities and for damage to persons / property / assets / the environment which can be directly or indirectly attributed to the consumption of drugs, alcohol and other substances on the part of a participant.

In the event of gross negligence, intentional or deliberate improper use, loss of or damage to material provided or borrowed by the organiser and for damage caused by participants to third parties, the participant shall be liable to Mario Wolf.  

8. catering, accommodation, hygiene  

The type of catering, accommodation and hygiene conditions will be announced in advance in the invitation to tender. Shared accommodation will be set up and dismantled together with the participants.

Participants are responsible for their own catering.

In the case of self-catering, participants are responsible for all their own catering, cooking equipment and fuels, their sufficient quantity, quality, storage, safe transport, customs conformity and preparation.  

In the case of partial or full catering, special dietary requirements can be taken into account to a limited extent, provided this has been announced in good time before the event.

Hygiene and sanitary facilities on the road are usually very simple, do not correspond to the usual domestic standard or only to a limited extent and may have to be provided by the participants themselves.  

9. photo material

Mario Wolf has unrestricted access to all types of image and film media created during the events, including images of persons. Changes can be stipulated in writing in the contract.

10. place of jurisdiction

Place of jurisdiction is 01796 Pirna

German law applies to claims arising from contracts with Mario Wolf.

11. contract changes, severability clause

Should individual provisions of these General Terms and Conditions become partially or completely invalid, the other provisions of these General Terms and Conditions shall remain effective. Subsidiary agreements and amendments to contracts must be made in writing in order to be effective. This formal requirement cannot be waived or set aside either verbally or tacitly.

12. address

Business address Germany:

Mario Wolf

Pfaffendorfer Str. 22

01824 Königstein

035021/59129

info@natuerlich-wolf.de

 

Terms for returning products

Cancellation policy

Right of revocation

You may revoke your contractual declaration within 14 days without stating reasons in text form (e.g. letter, fax, e-mail) or - if the item is delivered to you before the deadline - by returning the item. The period begins after receipt of these instructions in text form. In order to comply with the revocation period, it is sufficient to send the revocation or the item in good time. The revocation is to be sent to:

Mario Wolf, Pfaffendorfer Str. 22, 01824 Königstein, Tel. 035021/59129, info@natuerlich-wolf.de.

Consequences of the revocation

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return the goods or services received and any benefits (e.g. advantages of use), or if you are only able to return them in part or in a deteriorated condition, you must compensate us for the loss of value. You do not have to pay compensation for any deterioration caused by the intended use of the goods, unless you have used the goods in a way that goes beyond the examination of the characteristics and the mode of operation.

By "testing the properties and functionality" we mean testing and trying out the respective goods, as is possible and customary in a shop, for example.

Goods that can be sent by parcel post are to be returned at our risk. You shall bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you."

Items that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. For you, the period begins with the dispatch of your notice of revocation or the item, for us with its receipt.

End of the cancellation policy